Terms and Conditions

We reserve the right to change the content and layout of the site, including the products and services we offer through it, without prior notice of such changes.

Even though this site has been carefully configured in such a way as to prevent mistakes in the description of the services or product presentation, errors might occur. Under these circumstances, the company, Schubert & Franzke, will not be held responsible.

Schubert & Franzke will not be held liable for the precision of the editorial content of external links or of the information provided by them.

The content of this site, graphics, text, video or audio files, photos, software and databases, as well as any other material posted on this website are protected by copyright and are the property of Schubert & Franzke SRL.

Schubert & Franzke SRL was awarded ISO 9001: 2008 certification by Tuv Austria under registration number 20 100 82003209 and it guarantees that the products offered for sale are in conformity with Law 449/2003.

Information regarding the exercise of the right of withdrawal

You have the right to withdraw from this contract and return the goods without giving a reason for up to 14 days.
The period of withdrawal and product return expires 14 days after the purchaser (you or a third party indicated by you) (other than the carrier) takes physical possession of the designated goods.
To exercise your right of withdrawal, you must inform Schubert & Franzke Ltd. in writing about your decision to withdraw from the contract and return the goods, by either post, to the following address: 83 Plopilor Street, Cluj-Napoca, Cluj County, fax 0264.428.611 or e-mail: office@schubert-franzke.ro.
To meet the deadline for withdrawal it is sufficient to send the report of this right of withdrawal before the withdrawal period expires.

Effects of withdrawal

If you withdraw, Schubert & Franzke Ltd. will give you a refund for any amount received from you, including the costs of delivery, except for the additional costs caused by choosing another type of delivery other than the least expensive type of standard delivery offered by Schubert & Franzke Ltd., without undue delay and, in any event, no later than 14 days after the date of the receipt of the written information about your decision to withdraw from this contract.
The amount will be refunded using the same payment method as that used for the initial transaction, unless you have expressly agreed upon another type of refund payment. In any of these situations, no fees will be charged as a result of such reimbursement.
Our company can withhold reimbursement until receiving the returned goods or until evidence of sending the goods back has been provided, whichever is earlier.
Send goods back to Schubert & Franzke Ltd. to the following address: 83 Plopilor Street, Cluj-Napoca, Cluj County, without undue delay and, in any event, not later than 14 days after the date of the written report regarding your withdrawal. The deadline is met if the products are returned before the expiration of the 14-day period.
In accordance with EO no. 34 of 2014, you have to bear the direct cost of returning goods.
For more details about returning goods, please check our contact information on www.schubert-franzke.com/en.

Privacy policy

The company, SCHUBERT & FRANZKE SRL, based in Cluj-Napoca, 83 Plopilor Street, Cluj County, represented by Josef Scheibenreif as the administrator, is registered in the Register for personal data processing under number 32196.

In accordance with the requirements of The General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and of Law no. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector, Schubert & Franzke SRL undertakes to manage personal data you provide about yourself, a member of your family or another person safely and for the specified purposes only.

The purpose of data collection is to inform customers about order status, to process orders and to deliver orders, as well as to answer questions / suggestions / referrals.

Personal data obtained directly from you are processed solely to fulfill our assumed obligations in the trade relationship with you (on-line trade).

In compliance with the provisions of the General Data Protection Regulation (EU) 2016/679, Schubert & Franzke SRL collects and processes the following categories of personal data: first and last name, delivery address, telephone number, e-mail address, data that are subject to appropriate, pertinent and non-excessive processing in relation to the purpose of their collection.

By providing these data you express your explicit agreement for their collection and processing for the above mentioned purposes.

According to the provisions of the General Data Protection Regulation (EU) 2016/679, Schubert & Franzke SRL does not collect any special data (related to racial or ethnic origin, political, religious, philosophical or similar beliefs, membership in a trade union, personal data on health status or sex life, as well as data based on general applicability identification such as social security number, ID serial number and ID number).

If any of your data is incorrect or undergoing changes, please inform us as soon as possible.

Refusal to provide requested data makes it impossible to take orders / process questions and suggestions.

According to the General Data Protection Regulation (EU) 2016/679, any person has the right to access personal data and to be informed about the collection of personal data, the right to rectify data, the right not to be subject to an individual decision and the right to address to a judicial service. At the same time, any person has the right to oppose the processing of personal data concerning him / her and to request their deletion, the exercise of this right leading to the completion of data processing operations.

To exercise these rights, you may address a written, dated and signed application to Schubert & Franzke SRL or to the competent institutions in Romania.

The information collected and processed shall be disclosed only to the persons concerned and to the persons empowered by Schubert & Franzke SRL by the Internal Decision no. 6 of 25/05/2018, who have the strict attribution to collect and process these data.

The guarantee accompanying the disclosure of data to third parties is given by the consent of the data subject.

The data collected and processed will not be the subject of any data transfer abroad.

Personal data collected by Schubert & Franzke SRL will be processed in accordance with the provisions of the General Data Protection Regulation (EU) 2016/679, for the time required to take and deliver online orders.

These data will be stored for archiving for a period of 10 years, a period set by the applicable fiscal legislation.

According to Art. 12 (1) of Law no. 506 of 2004, Schubert & Franzke SRL offers the targeted individuals in the database information on new products / services exclusively through the website, without the transmission of emails, faxes and text messages.

Scope of application

The protection of your personal data is of particular concern to us. Therefore, we process your data exclusively on the basis of statutory provisions (GDPR, Telecommunications Act 2003). This privacy statement informs users about the nature, scope and purposes of the collection and use of personal data by the responsible provider Schubert & Franzke Ltd. on this website (hereinafter referred to as “Offer”).

Access data / server log files
The provider (or his web space provider) collects data about every access of the Offer (so-called server log files). Access data include:

Name of website accessed, file, date and time of access, volume of data transferred, notification of successful access, type and version of browser, the operating system used, referrer URL (previously visited page), IP address and requesting provider.

The provider uses the log data only for statistical evaluations for the purpose of the operation, safety and optimisation of the Offer. However, the provider reserves the right to retroactively screen the log data if, on the basis of concrete evidence, the legitimate suspicion of unlawful use exists.

Handling of personal data
Personal data is information that can be used to identify a person, i.e. information that can be traced back to a person. This includes the name, e-mail address or phone number. But also data about preferences, hobbies, memberships or which websites were viewed by someone are part of personal data.

Personal data are only collected, used and passed on by the provider if this is permitted by law or if the users consent to the data collection.

Should the Offer include possibilities to enter personal or business data, this will take place expressly on a voluntary basis on the part of the user.

When contacting the provider (for example via contact form or e-mail), the user's details are stored for the purpose of processing the enquiry and in the event that follow-up questions arise.

The newsletter serves to inform you about us and our offers.

If you would like to receive the newsletter, we need a valid e-mail address from you as well as information that allows us to verify that you are the owner of the specified e-mail address or that the owner agrees to receive the newsletter. Additional data will not be collected. These data are used only for sending the newsletter and will not be shared with third parties.

By registering for the newsletter, we save your IP address and the date of registration. The sole purpose of this storage is to have proof in case a third party misuses an e-mail address and registers to receive a newsletter without the knowledge of the person entitled to receive it.

You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time. The revocation can be made via a link in the newsletter itself.
The sending of the newsletter takes places by means of “mailchimp”. It stores the e-mail addresses and further information for dispatch and analyses.

Integration of services and content of third parties
It may happen that content from third parties, such as videos from YouTube, maps from Google Maps, RSS feeds or graphics from other websites are included in this online offer. This always presupposes that the providers of this content (hereinafter referred to as "third party providers") perceive the users’ IP address. Because without the IP address, they could not send the content to the respective user’s browser. The IP address is therefore required for the presentation of this content. We endeavour to use only content, the respective providers of which use the IP address solely for delivery of the content. However, we do not have any influence on third party providers saving the IP address e.g. for statistical purposes. Should we come to know of this, we will inform users accordingly.

Cookies are small files that make it possible to store specific device-related information on users' access devices (PC’s, smartphones, etc.). On the one hand, they increase the user-friendliness of websites and thus serve the users (e.g. by storing login data). On the other hand, they serve to record the statistical data on website use and to be able to analyse them in order to improve the Offer. Users can influence the use of cookies. Most browsers have an option to restrict or completely prevent the storage of cookies. However, it is pointed out that the use and especially the comfort of use are limited without cookies.

You can manage many online ad cookies from companies via the US website http://www.aboutads.info/choices or the EU website http://www.youronlinechoices.com/uk/your-ad-choices .

Registration function
The data entered during registration will be used for the purpose of using the Offer. Users can be informed by e-mail about information relevant to the Offer or registration, such as changes in the scope of the offer or technical circumstances. The data collected can be seen on the input screen during registration.

Google Analytics
This channel uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on users’ computers and allow an analysis of users’ website use. The information generated by the cookie about the use of this website by the users are usually transmitted to a Google server in the USA and stored there.

However, if IP anonymization is activated on this website, Google will truncate users’ IP addresses beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate the use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator.

The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; However, this Offer notifies users that you may not be able to use all features of this website in their entirety in that case. In addition, users may prevent the collection by Google of the data generated by the cookie and related to its use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

For more information about Google's use of data for advertising purposes as well as settings and opt-out options, please visit Google's websites: https://www.google.com/intl/en/policies/privacy/partners/ ("Google's use of your data when you use our partners' websites or apps “), http://www.google.com/policies/technologies/ads ("Use of data for advertising purposes"), http://www.google.com/settings/ads ("Managing information that Google uses to show you ads") and http://www.google.com/ads/preferences/ ("Determine which ads Google shows you").
As an alternative to the browser add-on or within browsers on mobile devices, please click this link to prevent Google Analytics from entering this website in the future. An opt-out cookie is stored on your device. If you delete your cookies, you must click this link again.

Revocation, changes, rectifications and updates
The user has the right, upon request and free of charge, to obtain information about the personal data stored about him. In addition, the user has the right to rectification of incorrect data, blocking and deletion of his personal data, insofar as this is not contrary to any statutory requirement to preserve records.


Content of the online offer

The author accepts no liability for the topicality, correctness, completeness or quality of the information provided on these pages. Liability claims against the author relating to material or non-material damage caused by the use or non-use of the information provided or by the use of incorrect or incomplete information are generally excluded, unless there is evidence of wilful intent or gross negligence on the part of the author.
All offers are subject to change and non-binding. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire Offer without separate announcement or to cease publication temporarily or permanently.

References and hyperlinks
A liability obligation for direct or indirect references to external Internet sites (“links”) that are not within the area of responsibility of the author would come into effect only if the author were to have knowledge of the content and if the prevention of use in the event of any illegal content were to be technically feasible and reasonable. It is hereby expressly declared by the author that no illegal content whatsoever was detectable at the time of linking to the linked sites. The author has no influence whatsoever over the current or future design, the content presented or the authorship of the linked sites. For this reason the author distances itself from any content whatsoever of the linked sites that has been amended after the links have been set. This statement applies to all links and references set within our own web offer and to external entries in guest books and mailing lists set up by the author. For all illegal, incorrect or incomplete content and especially for any damage that may be incurred after the use or non-use of such presented information, the liability shall be incumbent solely on the provider of the site to which reference is made.

Copyright and trademark law
The author ensures that in all publications the copyright relating to the used images, sounds, video scenes and texts is observed and that self-produced images, sounds, video scenes and texts are used or that licence-free images, sounds, video scenes and texts are resorted to. If protected brand names and trademarks are used within the Internet offer or are mentioned by third parties, they shall be subject without exception to the stipulations of applicable trademark law and the ownership rights of the respectively registered owners. On the basis of mere mention, a conclusion cannot be drawn that those trademarks are not protected by the rights of third parties! The copyright for any published and self-created objects is reserved solely by the author of the site. The reproduction and use of those images, sounds, video scenes and texts in other electronic or printed publications is not permitted without the express approval of the author.

Legal effect of this liability disclaimer
This liability disclaimer shall be considered a part of the online offer from which reference is made to these pages. If any individual sections or formulations of this text no longer comply with the applicable legal position or are not complete, all other parts of the document shall remain unaffected with regard to their content and the validity thereof.

The Legal Notice also applies to the following online offers and Social Media content:

Map2Web.eu and their subpages

Stadtonline.net; stadtonline.at; maps-apps.ro


Facebook – Schubert & Franzke s.r.l.

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If you want to receive information about products, services, events, etc. offered by Schubert & Franzke SRL, you can contact us by phone or email.